Process Improvement Consulting
Our approach to business process improvement delivers business value by partnering with you, primarily using Lean, Six Sigma method – tools – techniques to create sustainable improvement & practices
We use the best practices gained from experience of solving business process problems over a several decades in marquee organizations. ( Each consultant has 20+ years of experience)
Lean, Six Sigma (DMAIC), Design Thinking & PDCA are the fountains from which we pick the method suited for the type of problems, your business faces.
Our guiding principles remain in the methods we adopt and inculcate in the client teams we work with
Fun, for everyone
Build – Measure – Learn
Value- Value- Value
Manage the change
We use our 3 Es to guide us – Empathize: understand the business context, the customer (you & your customer); Experience: use our experience to pick the best path forward & then Execute - Device the best applicable strategy and approach in consultation with you and execute to it
Airplanes & Processes, automated or manual both need several levers to be pressed in a particular order for them to fly
We can help with processes
Here’s how we can help you
Achieve your business goals to help by bridging the gap between Customer Expectations and Business output.
Design / Re-engineer processes that keep pace with the ever-changing customer requirements
Improve Customer retention and reference-ability thus positively impacting the Top Line.
Process Excellence culture enablement
Process Assessment & Improvement Roadmap
We partner with you to identify & prioritize - process improvement initiatives based on your strategic requirements.
Mentor High-Value Improvement Projects
Our improvement experts can work with the teams to mentor them on critical projects - in all areas - People, Process - technology & Profitability
Customer Satisfaction Measurement & improvement
We use our unique customer-centered approach to design, implement, analyze and help you move up on customer satisfaction
Continuous Improvement Culture & Program Enablement
We help you establish a process-driven organization and drive cultural change. Implementing culture is a change management project. The customized solution follows the path Build DNA > Mobilise > Realise Results. We start with an assessment of current state - around sponsorship, practices ( improvement, operations, metrics.... ), governance, tools & techniques deployment & adoption. We arrive at opportunity areas and deploy the roadmap in partnership.
Our solutions could include training at various levels, kaizen events, Reward & Recognition, driving early projects, putting a team in place, doing visual management, metrics creation, governance setup, project selection & management processes......
Lean & Six Sigma Training
Build your organization's problem-solving DNA thru our In-house training
Six Sigma fundamentals
Lean Six Sigma - Green Belt & Black Belt Trainings
Reach out to us for a chat and lets take it from there