COPIS / SIPOC
What is a COPIS / SIPOC
Expanded as Customer - Output - Process - Input - Supplier
Also known as SIPOC , same expansion just the other way .around. COPIS is used here - to keep the focus on customer.
Its a high level process map, helps you quickly understand the process at a high level and also present the same to others
When to use COPIS / SIPOC
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Get a quick understanding of the process
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Know the players in the process ( suppliers and customers)
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Know the what comes in and what goes out ( output & input)
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High-level process steps
How to make COPIS / SIPOC
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Like other tools do it with the doers
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Use the template
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Start with any one of S/I/P/O/C
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Its easier to go with output/s, from their go-to who receives
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then produce this output, what you get and from whom
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Lastly process - this is high level
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avoid decision-making boxes, if possible
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stick to 5-7 activity boxes ( use verbs as starting ..do /make/edit/review etc)
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Confirm with the team that the capture is correct
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you may now mark the scope of the project on the slide
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Remember - this is just a simple presentation and agreement tools, don't start the analysis with this.
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For analysis create more detailed level process maps, preferably cross-functional / swim lane maps with data
Variations
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Some versions add machines/systems used along with method of information transmission
Example and Template - COPIS / SIPOC
