Shishir ShrimalMar 2, 20232 minImproved Customer Experience Delivers Cost SavingsPrimary customer interaction points for service providers with their customers should be limited to buying/renewing, utilizing the...
Shishir ShrimalFeb 28, 20232 minMusk Deer & Best PracticesLike musk deer, organizations too can ignore the best practices that already within their operations.
Shishir ShrimalMar 27, 20224 minManaged Services beyond TechnologyUnlocking the potential of managed services Managed services as a concept started in 1990s with application service providers and has...
Shishir ShrimalJul 21, 20212 minDigital Innovation & PeopleStarting with a bit of context Technological revolution 1960 onwards – brought in the focus on productivity enhancement and resulted in...